ㆍRapidly prototype in-car customer
   experiences
ㆍExtract meaningful data from fleet
   telemetry via automated processes
ㆍImplement complete features with
   both client and server footprint
ㆍDrive your changes end to end
   from concept to in-car drive test
ㆍDesign, code, and debug software
   on Linux-based embedded platforms
   and Linux servers

ㆍBS/MS in Computer Science,
   Information Systems, Electrical
   Engineering, or the equivalent
   in experience
ㆍ7+ years of experience developing
   software in the industry or
   academia
ㆍFluency in English
ㆍProficient in one of C++, Python
ㆍExperience with Maps / GIS /
   Computational Geometry data is
   a strong plus
ㆍValid driver's license

ㆍUnderstand, manage, coach and
   own every aspect of your team’s
   performance to resolve technical
   issues with the vehicle from
   customers
ㆍBe responsible for driving
   continuous enhancements to
   facilitate exceptional team output
   and  customer service by partnering
   with Operations teams, Service
   Centers, Service Engineering and
   Supercharger Engineering
ㆍCheck the recorded issues and data
   in CRM / Vehicle Support System
   regularly And take a prompt action
   to give customer satisfaction

ㆍ10+ years of experience in a
   call center or customer service
   industry with 3+ years of
   leadership experience
ㆍExceptional written and verbal
   English communication skills
ㆍFlexible schedule and availability
   for assisting team 24 by 7: team
   runs 24/7/365 to accommodate
   our customer’s needs
ㆍUnderstanding of basic
   automotive techniques related
   to repairing and servicing
   automobiles